Privacy Policy

Introduction

SHAM ANGELS LTD ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, business address
• Business Information: Company name, job title, industry, business needs
• Communication Records: Messages, inquiries, and correspondence with us
• Service Information: Details about consulting services requested or provided

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Device information and operating system
• Website usage patterns and preferences
• Referral sources and exit pages

2. How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• Providing consulting services and business solutions
• Responding to inquiries and service requests
• Customizing our services to meet your business needs
• Managing client relationships and project delivery

Communication

• Sending service-related communications
• Providing updates about our services
• Responding to customer support requests
• Sending newsletters and marketing materials (with consent)

Business Operations

• Improving our website and services
• Conducting business analysis and research
• Ensuring security and preventing fraud
• Complying with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email communication services
• Data analysis and business intelligence
• Payment processing (if applicable)

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of others
• Investigate potential violations of our terms

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Client Information: Retained for the duration of our business relationship plus 7 years for legal compliance
• Marketing Data: Retained until you unsubscribe or withdraw consent
• Website Analytics: Typically retained for 26 months
• Communication Records: Retained for 3 years for customer service purposes

8. International Data Transfers

As a UK-based company, we primarily process data within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of significant changes via email
• Provide additional notice for material changes

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: